Welcome to East Indies Art

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Below are frequently asked questions, you may find the answer for yourself

What payment methods do you accept?

We accept Credit Card (Visa and MasterCard) & Bank Transfer.

Bank transfer can be made to:

  • BCA Account:

How many hours do I have to complete a payment?

You need to complete payment not later than 1 x 24 hours.

Can we do bank transfer from overseas bank?

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Where is my order confirmation?

After we received your order, check your email for an order confirmation from us. The email will include your tracking number and link to track your order information.

When will my orders be shipped?

After your payment has been confirmed, we will need 2-7 business days to process your orders.

  • For Jabodetabek area, around 2-3 business days to deliver
  • For Nationwide, around 7 business days to deliver
  • We will confirm your order within 1 working day (official working hours: 9am – 6pm)
  • For International Shipping, it will depend on the destination.

What is your return policy?

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How do I return an item I purchased?

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I want to become a partner of East Indies Art

That is not a question, but we welcome you to be our partner! We’d love to know a little bit more about you through our Business Partnership, and we will get back to you as soon as we can.